Who we are
We are Skebenga. Skebenga is an Groningen-based fashion and lifestyle brand established in 2022 by two friends.
Skebenga, with seat at Van Heemskerckstraat 39, 9726 GD Groningen, The Netherlands with Chamber of Commerce number 84251905 is responsible for using your personal data.
Personal data we collect
The information we collect about you when you buy our products or use our Services may include the following (jointly referred to as: ‘personal data’).
Your contact details. Your name, postal address and other contact details, such as your telephone number and e-mail address.
Your account data and electronic identification data (including IP address, MAC address, geographic area where you are located, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, as well as information about timing, frequency and pattern of your service use) and the data you provide to us.
Information regarding your use of our online Services. This may include data regarding the pages you visit and the content of your abandoned shopping cart.
Your purchases online. The data we collect if you purchase a product online, (such as date and amount of the purchase, the product you purchased location of the store, the website or app through which you make your purchase, payment method, payment status, discount, delivery method and delivery address.
Your reviews. The comments, experiences, preferences, product reviews shared with us online or through social media.
Your communication data. Your requests, any complaints you may have and any other data that we receive if we communicate with you via e-mail, online or via social media.
What we do with your personal data
Skebenga collects and utilizes your personal data for the purposes set out below.
For the performance of our agreement with you:
In order to manage and handle your purchases online and to provide you with the Services you requested from us, including handling your requests, we use your contact details, your account and electronic identification data, information regarding your purchases in our stores and online.
To comply with a legal obligation to which we are subject:
The information described above may be used to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.
For our legitimate commercial interests:
The usage and analytical data (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, as well as information about timing, frequency and pattern of your service use) may be processed for the purposes of analyzing the use of the website and services. We process this information in order to monitoring and improving our website and services.
The personal data referred to above may also be used by Skebenga:
to generate aggregated statistics about the users of our products and Services;
to assist in security and fraud prevention;
for system security and integrity purposes (preventing hacking, cheats, spamming, etc.);
to remind you per email of your abandoned cart or send you an order confirmation;
to facilitate our business operations, to operate company policies and procedures;
to enable us to merge, sell, acquire, or transfer assets; and
for other legitimate business purposes permitted by applicable law.
Use of information based on your consent:
If you choose so and consent we will use your contact details to send you marketing materials and newsletters. You may opt out of receiving such marketing materials at any time by following the instructions in any communication you receive from us. You can also control these preferences in your profile settings and device. We may also use your personal data referred for marketing purposes based on your profiles via email, or other electronic means or otherwise, but we will only do so after we have received your consent to do so.
Please be advised that you can withdraw your consent at any time by clicking on the link we provide you with all our communications.
Please do not supply any other person’s personal data to us.
How we share your data
We don’t sell your personal data and we may share your personal data with the following parties:
Service Providers and Processors: we engage third party vendors, agents, service providers, and affiliated entities to provide services to us on our behalf, such as support for the internal operations of our websites, online stores (including payment processors and third parties we use of sending your orders to your home address), Services (e.g., technical support processing), as well as related offline product support services, data storage and other services. Our contracts with these service providers do not permit use of your information for their own (marketing) purposes.
Affiliated companies: including other companies within Skebenga, joint ventures, franchisees and licensees.
Partners: Sometimes we offer you a service or product in co-operation with partners. In this case we may also disclose your personal data to those partners, but only where you have consented.
Corporate Transactions: information about our customers, including personal data, may be disclosed as part of any merger, sale, transfer of our assets, acquisition, bankruptcy, or similar event.
With Consent: we may also disclose information about you, including personal data to any other third parties, where you have consented or requested that we do so.
Third parties: provided a legal requirement must be followed. We may also disclose your personal data if we believe we are required to do so by law, or is reasonably necessary or to respond to claims and defend out legal position.
Lastly we may share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.
International transfers of your personal data
Please be informed that we transfer and process any personal data you provide to us to countries other than your country of residence. The laws of these countries may not afford the same level of protection to your personal data. We will therefore seek to ensure that all adequate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer. More in particular for data transferred from the EU to countries outside the EU, we utilize the (new) EU Model Clauses.
We do take all reasonable steps to ensure that your personal data is duly secured, adopting appropriate technical, physical, and organizational measures, so that they are protected against unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or wrongful destruction, and loss. Please do consider that e-mail is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer or SSL. We also use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, otherwise cause damage. We secure your personal information from unauthorized access, use or disclosure.
Data retention: How long do we retain your data
We retain your personal data for as long as required to satisfy the purpose for which it was originally collected and used, unless a longer period is necessary for our legal obligations (for example for tax related reasons) or to defend a legal claim.
What are your rights
You have the following rights concerning your personal data:
Access and correction